Your Business Deserves a Neutral Voice When It Matters Most
How to handle workplace complaints
When an employee complaint lands on your desk, the pressure is immediate.
Handle it wrong — or not at all — and you're exposed to lawsuits, regulatory action, and the kind of workplace damage that doesn't repair easily. Workplace complaints carry real legal and reputational risk — especially without a neutral, documented process.
Red Wagon Inquiries, LLC provides licensed private investigation services to help businesses of all sizes handle employee complaints with integrity and confidence.
Every investigation is conducted by a licensed private investigator who listens to all sides, reviews company policies, examines past precedent, documents evidence and interviews, and delivers clear, fact-based findings — giving your leadership the information needed to act.
Red Wagon Inquiries, LLC maintains a dedicated phone line and secure web form where employees can submit concerns confidentially. We follow up directly with employees and keep your leadership informed throughout the process.
We are a member of the Association of Workplace Investigators, Dallas HR, the National Association of Legal Investigators, and the Texas Association of Licensed Investigators.
Workplace complaints carry real legal and reputational risk — especially without a neutral, documented process. Red Wagon Inquiries, LLC provides licensed private investigation services to help businesses of all sizes handle employee complaints with integrity and confidence.
Every investigation is conducted by a licensed private investigator who listens to all sides, reviews company policies, examines past precedent, documents evidence and interviews, and delivers clear, fact-based findings — giving your leadership the information needed to act.
Red Wagon Inquiries, LLC maintains a dedicated phone line and secure web form where employees can submit concerns confidentially. We follow up directly with the employee and keep your leadership informed throughout the process.
- Dedicated phone line
- Online complaint form
- Case triage & filing
- Written findings report
- 24-hr acknowledgment
- Dedicated phone line
- Online complaint form
- Case triage & filing
- Written findings report
- 24-hr acknowledgment
- Dedicated phone line
- Online complaint form
- Case triage & filing
- Written findings report
- 24-hr acknowledgment
- Anonymous reporting
- Priority scheduling
- Dedicated phone line
- Online complaint form
- Case triage & filing
- Written findings report
- 24-hr acknowledgment
- Anonymous reporting
- Priority scheduling
- Dedicated phone line
- Online complaint form
- Case triage & filing
- Written findings report
- 24-hr acknowledgment
- Anonymous reporting
- Priority scheduling
Workplace complaints carry real legal and reputational risk — especially without a neutral, documented process. Red Wagon Inquiries, LLC provides licensed private investigation services to help businesses of all sizes handle employee complaints with integrity and confidence.
Every investigation is conducted by a licensed private investigator who listens to all sides, reviews company policies, examines past precedent, documents evidence and interviews, and delivers clear, fact-based findings — giving your leadership the information needed to act.
Red Wagon Inquiries, LLC maintains a dedicated phone line and secure web form where employees can submit concerns confidentially. We follow up directly with the employee and keep your leadership informed throughout the process.
- Dedicated phone line
- Online complaint form
- Case triage & filing
- Written findings report
- 24-hr acknowledgment
- Dedicated phone line
- Online complaint form
- Case triage & filing
- Written findings report
- 24-hr acknowledgment
- Dedicated phone line
- Online complaint form
- Case triage & filing
- Written findings report
- 24-hr acknowledgment
- Anonymous reporting
- Priority scheduling
- Dedicated phone line
- Online complaint form
- Case triage & filing
- Written findings report
- 24-hr acknowledgment
- Anonymous reporting
- Priority scheduling
- Dedicated phone line
- Online complaint form
- Case triage & filing
- Written findings report
- 24-hr acknowledgment
- Anonymous reporting
- Priority scheduling
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Our HR Investigation Retainer Program is structured around your company's size and needs. Plans start under $100 a month — less than the cost of a single hour with an employment attorney — and include a dedicated intake line, complaint management, and investigation hours available when you need them.
All plans are annual contracts. Contact us to learn which plan is right for your organization.
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Red Wagon Inquiries, LLC provides licensed private investigation services through an ongoing HR retainer program — giving businesses of all sizes access to a neutral, credentialed investigator before a crisis hits, not after.
Every investigation includes:
Confidential employee interviews · Review of company policies and past precedent · Evidence and documentation review · Thorough, impartial fact-finding · A written findings report your leadership and legal counsel can rely on
Your employees have a safe way to be heard.
Red Wagon Inquiries, LLC maintains a dedicated confidential phone line and secure web form — completely independent from your internal HR and management. Employees can submit concerns knowing they will be heard by a neutral party. We follow up with the employee and keep your leadership informed throughout the process.
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In Texas, not all investigators are created equal. Every investigation conducted by Red Wagon Inquiries, LLC is performed by a licensed private investigator — meaning your process is legally defensible, professionally documented, and handled by someone with the credentials and experience to get to the truth.
We are not affiliated with your company, your HR department, or any party to the complaint. That independence is the point.
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Red Wagon Inquiries, LLC has a dedicated phone line for your employees to call. We also offer a nonpublic form on our website for your employees.